This reminds me a lot of some of the corporate presentation training we had on effective storytelling. Essentially, for all of our little demos, we're encouraged to follow the "SCIPAB" framework. So instead of going blah blah blah about how augmented reality wizardry will revolutionize field support, we have a short 5-minute vignette that goes like:
Situation: "We have a complex piece of machinery out in the field"
Complication: "The boss just left on a coffee break and now an alarm is going off!"
Implication: "We really need to fix this before things go CRITICAL"
Position: "Let's use the power of this 5G connected tablet to conduct maintenance"
Action: "Make a magic video call to the boss in the coffee shop to resolve this issue quickly"
Benefit: "The equipment is up and running again without sending out for a technician and the maintenance is logged"
Anyway, this really helps engineers ask all these questions at the right time rather than just jump right to the solution and expect everyone else to fill in the chasm for why all this whizbang is useful. And it's not that engineers aren't inquisitive, they're just interested in different questions and need a reminder on how to make things interesting for other people.
This reminds me a lot of some of the corporate presentation training we had on effective storytelling. Essentially, for all of our little demos, we're encouraged to follow the "SCIPAB" framework. So instead of going blah blah blah about how augmented reality wizardry will revolutionize field support, we have a short 5-minute vignette that goes like:
Situation: "We have a complex piece of machinery out in the field"
Complication: "The boss just left on a coffee break and now an alarm is going off!"
Implication: "We really need to fix this before things go CRITICAL"
Position: "Let's use the power of this 5G connected tablet to conduct maintenance"
Action: "Make a magic video call to the boss in the coffee shop to resolve this issue quickly"
Benefit: "The equipment is up and running again without sending out for a technician and the maintenance is logged"
Anyway, this really helps engineers ask all these questions at the right time rather than just jump right to the solution and expect everyone else to fill in the chasm for why all this whizbang is useful. And it's not that engineers aren't inquisitive, they're just interested in different questions and need a reminder on how to make things interesting for other people.